STORE POLICY
CUSTOMER CARE
If you have any questions about your order or questions about our products, then do let us know. You can either email us on enquires@squeakys.co.uk or use the Contact form. We make it our mission to offer the best Customer Care. We will get back to you within 24 hours. Our Customer Service Dept hours of work are Mon-Fri, 10.30-4.00pm. Please note that we are closed over the weekend and also public holidays.
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PRIVACY & SAFETY
Information Collected by Us
If you have registered with us, or ordered items from us, we will have your name, email address, telephone number, postal address and the method you chose to make your purchase with. We also collect information about how you use our services, such as types of content you view or engage with or the frequency and duration of your activities.
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In addition, our servers, logs and other technologies automatically collect certain information (see below) to help us administer, protect and improve our services; analyse usage and improve users’ experience. We share personal information with others only as described in this policy, or when we believe that the law permits or requires it.
Information We Collect Automatically
Cookies: We may use cookies and other technologies such as web beacons, web storage and unique advertising identifiers to collect information about your activity, browser or device. This data helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. If you prefer, you can remove or reject browser cookies through the settings on your browser or device. However, rejecting or removing cookies could affect the availability and functionality of our services. For further information on our use of cookies, please see our Cookie Policy.
Device information: We may also collect information about your device each time you use a site. If you have an account with us, we may collect information from or about the computers, phones or other devices where you log into our services. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the device information that we collect:
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Attributes such as the operating system and hardware version, browser type and IP address.
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Log information
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We also collect log information when you use our website including:
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Details about how you’ve engaged with us
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Device information, such as web browser type and language
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Access times
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Pages viewed
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IP address
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Identifiers associated with cookies or other technologies that may uniquely identify your device or browser
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Pages you visit before or after navigating to our website
WHOLESALE ENQUIRIES
If you are looking for High End, Luxury products made from Quality Fabric and the Finest Tweed from Scotland, then we can help. Squeakys products are suitable for many different types of stores including Pet Stores, Pet Suppliers, Vets, Garden Stores, Gift Shops, Holiday Gift Shops, Contemporary Fashion, Home and Lifestyle Stores.
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We can tailor our products to your individual needs and design requirements. We welcome your enquiry whether you are a small boutique store, online store or a large department store.
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For all your enquiries we ask you to emails us in the first instance on enquiries@squeakys.co.uk. Please include your Company Name, Website Address and Shop Location.
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PRESS
Press enquiries welcome. Please email us on enquiries@squeakys.co.uk
PAYMENT METHODS
Stripe - all major Credit & Debit Cards
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